One of the biggest concerns I hear from small business is that social media opens them up to criticism and negative publicity and that anyone and everyone will hear it. Our advice is that people will talk about you online, good and bad. Social media allows you to hear what people are saying, join the conversations, [...]
Archive for the ‘Nestle’ Category
What business can learn from Nestlé’s Facebook fiasco
Posted in customer experience, facebook, Nestle, social media, strategy on March 23, 2010 | 1 Comment »
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- Wonderful day at the #NES2012 working with @344_photography and @kevingrout. 2 weeks ago
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